360 to xb1 cloud upload failed due to network issue?

Hey, I’m trying to upload my bl2 character zer0 onto my xbox 360 to the cloud via the in game menu. I have the handsome jack xb1 edition.

I’ve tried everything in these faq/ message board pages, and still NOTHING! Doesn’t work for me! Here is a picture to show that i have full network connection. And i did check and make sure that my nat settings are open. Please help if you can. Thanks!

The original instructions for this process are here.

You will want to double-check that you are signed in to XBox Live on your 360 version of the game; if there’s any issue with that or with the XBL servers, the upload won’t work.

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