75 gold keys help?

I haven’t received my borderlands two loyalty bonuses and I was wondering how to redeem them please help?!

In case you didn’t see my edit on my previous comment to you, also try submitting a support ticket with Shift here.
https://gearboxsoftware.zendesk.com/anonymous_requests/new

They may be able to sort it out for you.

Also, you didn’t choose any tech support category. What platform are you using?

sorry im really new to the forums here and I’m on Xbox one

Apologies not needed. Everyone is new at some point.
Sorry about your troubles though. Definitely use the link I provided above. Let them know what happened.
I hope they can help you!