75 golden keys loyalty Dissapeard

Hi there i stated up borderlands 2 on ps4 and then signed into my shift account top of the rewards section of my shift says Borderlands loyalty rewards thanks for being a fan. then when i started my character it said 76 keys have been unlocked after this i turned off my ps4 to go have dinner came back to play and they are gone except for 1? my badass points remained just my golden keys for both games have gone now