About the [VR] Borderlands 2 Tech Support category

(Influencer Guy) #1

This is the place for tech support for Borderlands 2 VR.

(Influencer Guy) unlisted #2
(Noelle) listed #3
(How much time do we have?) #5

@Noelle_GBX: If folks want to submit an official support ticket for BL2 PSVR, which category should they use on the support website - the BL2 or the Handsome Collection one?

https://gearboxsoftware.zendesk.com/hc/en-us

(Gearbox Official Support) #6

If you are experiencing Technical Issues in Borderlands 2 VR please submit a ticket to our Support Team via https://gearboxsoftware.zendesk.com/hc/en-us/requests/new.

Please make sure to fill out all applicable fields and to select Borderlands 2 VR as the Game. An Agent should respond ASAP once your Support Ticket has been received!

Framerate / Motion Judder Issues reported when moving / turning Head
(madscy) #7

I submitted most issues reported here as tickets. I’ll do the remaining two tonight. Note that the Borderlands 2 VR is missing from the main support page: https://gearboxsoftware.zendesk.com/hc/en-us

(Gearbox Official Support) #8

The Borderlands 2 VR section can actually be found under the Borderlands 2 Category on our Support Portal: https://gearboxsoftware.zendesk.com/hc/en-us/categories/200330410-Borderlands-2

:slight_smile:

(madscy) #9

I’m just saying its missing from that main splash page. Glad it is in the categories page. Thanks for letting us know about the support page!

(Rogier Cafferata) #10

Hello Tech support team,

I have bought Borderlands 2 VR recently and played it yesterday. It is awesome game to get experimenteren in Borderlands world. Only I miss the subtitle where classic game has. Will be there patch to enable the subtitle? Because I am hard hearing.

I hope I will heard from you soon,

Thank you
Regards Rogier