Access Restricted to Xbox live?

I’m trying to export my Borderlands 1 games from my GOTY version in order to import them to my Remastered game. Unfortunately, it keeps telling me that Access is Restricted and " This Feature requires you to be connected to Xbox Live and have multiplayer priveleges." How do i fix this? I tried hooking up my old 360 to see if I could export my games from there, but upon booting, doesn’t even have an export option.

Your 360 version has apparently not updated? I’d also check your network settings and privacy options. If your console is in offline mode or temporarily disconnected from XBL for any reason, the transfer can’t be done,