Literally makes no sense, what kind of comparison is that?
Anyway, you can clearly see it at the beginning of the patch notes:
PATCH NOTES
MAY 23, 2016
NEW CONTENT:
-NEW CHARACTER
I’d like some clarity that’s all.
LOL its not similar at all. Pre-loading a game and waiting for launch is completely different than actually downloading a patch and waiting for the servers coming back up. If the entirety of the patch notes are in game, except Alani, its a bit misleading. Personally, I’ve seen on FB and Twitter that 5/24 is Alani early access for Season Pass holders… that being said, I wouldn’t have expected anything different, If I didn’t see “Added new character” in the patch notes… the patch that dropped 5/23… the PATCH THATS LIVE RIGHT NOW!
I think when the patch hits she will hit. Whether you can unlock her or not until tomorrow, no idea. I’ve heard rumors of it all going down sometime this evening. I keep just going into command and trying to sort by faction to see if the patch has been implemented. No luck yet.
You can start complaining (and I might join you) when it’s 25/5. No one said 00:01 24/5. Also, since Gearbox is stationed in Dallas, I would look at their timezone. They are roughly 6 hours behind Europe. It’s still 23/5 there now.
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If you look at the news article in relation to Alani, it states the she will be available on 05/24 9 AM PDT.
•Alani Early Access: May 24th starting at 9am PDT for all regions
•Alani Official Release: May 31st starting at 9am PDT for all regions
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Digital Deluxe and Season Pass holders will not only be able to instantly unlock Alani using a Hero Key (more on these keys below), they will also be able to play Alani early starting on Tuesday, May 24th!
Alani Early Access: May 24th starting at 9am PDT for all regions
Alani Official Release: May 31st starting at 9am PDT for all regions.
Seems pretty clear to me.
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Again, we’ve seen the news article. What we’re referring to, is the patch notes, that clear as day state a new character was added 5/23.
It’s confusing, sure. I looked for Alani in my character list, just to check her abilities, didn’t find her, remember she was available only to Deluxe edition / season pass owners for now.
But that’s only because I knew it from reading it beforehand… Any player coming back from work and reading the patch note will indeed assume there should be a new character, and while technically there IS a new char, it’s only for a select few.
I got the season pass because I didn’t realize you could get the new characters with in-game currency.
But yeah, I don’t have access to her either.
It was confusing, but I’m sure the others are right- Alani is in the patch for today, but not accessible till tomorrow.
Also, beta players will get a key that they can used to unlock her right away as well.
Oh, okay! As I don’t have the Season Pass I thought that was why I didn’t see her either.
Weird though, I thought the patch had already hit. After all I downloaded a 1.4gb patch which sounds quite right for a new character data. Maybe there will be a little unlocker tomorrow or something, indeed, like that patch was a pre-load awaiting activation.
Something like a pre-patch before a WoW expansion : it contains changes and fixes but not the actual content yet.
you’ve downloaded the data. doesn’t mean the character is available
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Well it’s 5/24 12:15pm and still no Alani. If she is available now, she’s well hidden. And yes I purchased season pass
Here too. No Alani on Steam yet.
Got her on Steam. No Season Pass so I can’t unlock her anyway, but she is showing up in my list.
edit : wait… Why the hell do I even see her without the season pass and the anticipated access … ?
edit bis : ah, no, I’m just completely blind. she’s there alright, but there are no unlocking conditions, so I guess all is right.
I unlocked her with my hero key but she isn’t in the hero selection. Did I miss something???
I’m having the same issue. Spamming game reboots, exits. Why ISN’T THIS WORKING 
Reboot game a couple times, worked for me.
I am season pass holder and it is now the 26th and I still have not been helped by 2k, Microsoft , gearbox or shift. Helped? You might ask what I need help with well it is simple not only do I not have access to Alani but I also do not have any of the gold skins that were promised for preordering the digital deluxe edition of the game which has been verified thru Xbox one that I have so can anyone speak to this problem
So digital version of the game? If so Iunno. Hard copy, find your receipt. You have to manually put in codes to get them.
After reading I thought maybe it was PS4 exclusive for early access, but I read through the article again and it seems to indicate that all season pass holders (regardless of platform) should have access. No idea what’s going on, is anyone on PS4 having these issues? I’m Digital Deluxe on PS4 and I had Alani available as soon as the update was downloaded.