Amara Root to Rise giving 0% health

Was playing last night when I went down and got resurrected by gaurdian angel(skill that allows second wind) but when I was up I was missing 3 thousand health, I went into my skill menu and my 5/5 root to rise skill said it was giving me 0% health bonus. I tried respeccing and it stayed that way. I really want to love this game but I’ve already lost my first character and know on my second I’m going down constantly because of the missing health. Anybody else have this problem I submitted a support ticket and it was like they didn’t even read what I said, asked me about missing skill points when I never ok once mentioned that as my issue.