Bad ass rank not correct

I require some aid. As a part of the Loyalty Rewards I believe you are suppose to get x-amount of bad ass tokens. However. When I go to the screen where it shows the rank. It shows me as being rank 49 with 0 tokens. Can someone help me to the loyalty reward tokens?

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This is going to seem like a really silly question, but did you follow all the steps in the cross-save procedure for all your saves?

If you did that and you still don’t have the rewards, I would suggest filing a tech support ticket:

https://gearboxsoftware.zendesk.com/hc/en-us

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