Battleborn Pre-Order Messing with me

I pre-ordered the digital deluxe edition and it’s acting like I didn’t pre-order at all. On top of that I can’t tell that it counted the deluxe part either. It was downloaded before release so I know I successfully pre-ordered. I haven’t received any of the pre-order “rewards” or any of that. Can anyone help? Anyone having this issue?

On another note… My friend and I were doing a group private story mission and at the final boss he got kicked from the server and then I couldn’t invite him back so he lost an hour of play with no rewards haha is this a mess up or was it their plan to not allow invites during missions?

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https://gearboxsoftware.zendesk.com/hc/en-us

It appears that many are having an issue like this one across platforms.

Please put in a support ticket through the above link.

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Will do. Thanks!