So, I had seen that that awesome looking Ice Golem, Kelvin only needed 5 wins from an Eldrid character to unlock, so I go and do this, this took about 9 matches to complete because of people with faster internet being able to load faster and pick Thorn before I could ( AND NO, I WILL NOT USE MIKO, I will not.) And also getting really one sided matches ( two level 4s, one level 1 and a level 7me VS 1 level 15, 2 level 10s, 1 level 3 and a level 9) ANYWAY! I got 5 five wins as an Eldrid dude, and guess what I get for it? BENEDICT!!! A BIRD, NOT AN ICE GOLEM THAT I WANTED, SOME BIRD WITH A ROCKET LAUNCHER! And it said “Be level 18 OR win 5 matches as an Eldrid battleborn” Did you see that, it said OR! Not aswell, or also or you have to be this level and complete this challenge to this dude… Wait, hang on, WHY DID I GET A BATTLEBORN FROM A DIFFERENT FACTION? Plz fix or tell why this is a thing 
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Got you moved to the beta discussion and feedback category.
Yep…same exact thing happened to me. I’ve been wanting Kelvin and worked hard to get those 5 wins; winning in this game with some randoms is not easy. After 3/5 wins, then a loss it said I completed the quest, which I didn’t. I pulled 2 more wins to get 5/5 wins but the quest is already registered as completed (with Kelvin still locked) so I never unlocked Kelvin. The only remaining way to unlock him is lvl 18 unfortunately…which sucks, I really wanted to play him 