Been playing Benedict since beta. The more I play matches I feel he has a problem being good at any one thing. He has high damage, but as when you factor damage over time he is actually not that competitive. In fact it dwarves against Galilea, Marquis, Thorn, etc.
I get it. Skill trees and gear make it up, right? Well even with gear to compensate you have to get enough shards first or even exp for the helix. This makes Benedict a tougher character to pull into his rhythm very tough out of the gate.
The average dps (slow fire rate), slow reload, small clip, and low velocity can easily wear on your patience with him not having the survivability. Hawkeye is also a fairly tough skill to land as it also has low velocity.
I know Benedict can hold his own, especially when being an opportunist, but again that means slow progression to obtain helix and gear.