Well GBX and 2k never cease to amaze me in their inability to frustrate their customers. I finally got a response yesterday from 2k regarding the XB1X console crash, I’ll let you all read it for yourselves.
" Hello again, XXXXX!
It seems there could be confusion about this. Please allow me to clarify!
Once we sent a report to the devs, if you’d like to get news regarding updates of this and many other issues in the game, our players will be the first to know trough our Social Media channels! Here in Customer Support we are unable to reach out to our players individually to share these news (we’re unable to track the developers’ progress from here), so please stay tuned to our Twitter pages for any updates.
I do understand that the issues still persist, however, your case information was properly delivered, and as much as I’d like to keep communicating to you, I can’t share more information regarding your case personally. This info is shared on our social media for all our players’ convenience!
Since future updates regarding the game would be shared through our Social Media, and there doesn’t seem to be any other issues we can look into for you right now, I’ll proceed to close the ticket. However, if you have any other questions or issues in the future, don’t hesitate to reach back to us! We’ll gladly assist you in any way possible.
SO as you can see, basically I can sum it up as this, “Yeah we know we haven’t fixed the problem but we are going to close the ticket anyways.” And you expect me to give you more money? lol.