i have found a issue with the current event on xbox seemingly i can not do it on my moze character , all of my rewards box are classed as unlocked and no i have not touched the event on xbox and i can not collect them either
Did you participate in last year’s event? I’ve heard a few accounts of folks who fired the game up on various platforms to find that was the case. Only thing I can suggest is to (1) file a support ticket and (2) start a new boosted level 13 character just to see if it’s available on them.
i may have done it last year on moze , i will try your idea