Borderlands 3 - Codes and more... bug?

I bought Borderlands 3 a few day ago. On the website there is still the button “Buy now” even if I relog my web account. I connect it to everything… but still “Buy now” and I only can redeem Shift codes and nothing more. How can i “remove” the “Buy now” button and redeem other codes like vault oder vip codes for my account?

Where did you buy from? Did you get a code or set of codes to redeem for the game?

I bought it from the Epic Game Store and no, I don’t got a code

OK You’ll need to contact EGS support for this, as only they can access your store transactions and figure out what has happened.