As the title says, all of the cutscenes are bugged and never really start or end leaving a black screen every time I try to start a new game. This also goes for whatever logos get displayed before the game starts, but the game loads even though the logos aren’t displayed. (I’m talking about the intro videos and splash screens)
I am certain that it is the cutscenes as when I removed the cutscenes from the Movies folder in the BL3 directory and clicked new game the game went to the bar fight scene instantly.
I am unable to progress because of the “look at the monitor” task in one of the early quests.
Things I have tried to do to fix my issues so far:
-installing the latest version of the K-Lite codec pack
-updating my GPU drivers
-updating .NET Framework
-updating Windows
-verifying file integrity multiple times
-reinstalling the game
It is obviously not a hardware error as only two other games have shown the same problem and they are both on the Epic Games launcher, and those are Fortnite and Dauntless. I have played tons of games off of the launcher and have never seen a similar problem.
Please help.