Hi, I bought Borderlands 3 from Amazon and the key doesn’t seem to work. The game won’t show up in library. There’s a card holder inside the CD case which is empty and I’ve only been given one single key. Epic Games Store says the key is for Borderlands 3 Pre-Purchase Retail Audience. Shouldn’t there be at least 2 keys because I also should’ve got the Gold Weapon Skins Pack?! However, as I said, the game doesn’t show up in my Epic Games Store Library and now it says the key has already been used! Can you please solve this problem asap?
This is the version I’ve bought: (https://www.amazon.de/Borderlands-15-000-Punkten-exklusiv-Amazon/dp/B07NTTHJ1X/ref=sr_1_3?adgrpid=76561928132&gclid=EAIaIQobChMIuK6fqZzO5AIV1ud3Ch1YIgucEAAYASAAEgJ1KPD_BwE&hvadid=352709496897&hvdev=c&hvlocphy=1003854&hvnetw=g&hvpos=1t1&hvqmt=b&hvrand=16249262618189171528&hvtargid=kwd-354073592847&hydadcr=17551_1746950&keywords=borderlands+3&qid=1568392222&s=gateway&sr=8-3)