While I had no intention of returning to this forum once I saw a patch wasn’t going to be forthcoming anytime soon, after receiving another email from tech support about my ticket acting as if it were satisfactorily resolved, here was my final response (edited for brevity). I assume the ticket is now officially closed.
"Much as I’m a fan of the Borderlands games, I already stopped playing, as no patches to fix any of the bugs have been forthcoming.
“I’ll be sure and leave VERY honest reviews on Amazon, your forums, and everywhere else (loads of people online have griped about this…to no avail)…so I guess, in the interest of helping others not get ripped off, it’s the least I can do to warn others not to buy this game new, and to wait until it’s patched and/or to buy a used copy. No need for others to get ripped off like I have been.”
That said, I did find a solution to the problem: I started playing The Outer Worlds, which is amazingly bug-free, and eminently playable, so I’ve been doing that now.
Thanks for your time, if nothing else.
Very Sincerely (etc)"
Hope others see this before they plunk down their money for this lemon.