#41

I’m having the exact same issue as everyone else: cannot tag anything in the backpack (only in-store/in-slot), making it a tremendous PITA, as now, dynamic comparisons between gear are BEYOND tedious…and while I’m not looking to foment dissent, I can honestly say I’m less than thrilled at paying $99.99 (Borderlands 3 Super Deluxe Edition on PS4 Pro) for something which is now becoming super-tedious to play.

Like everyone else, the issue first occurred immediately after the Bloody Harvest update; initially, I thought my controller was broken, swapped it out, same issue; restarted game, same issue, etc. It is definitely a bug on the SW end of things, as everyone is well aware.

I love all the Borderlands games, and have been an avid player since the first one, so…yeah. I find this disappointing. It seemed trivial enough…at first…after some more play, I found it was slowing me down bigtime; it’s now kinda at the point where I’m less inclined to play it, and am moving on to a different game…

…and then I realized it’s really bogus I pre-paid for content (e.g., Bloody Harvest) which I may end up not even playing if they don’t get a patch out before 12/5 :frowning:

That’s…not good business. I think even Marcus would agree with me on that :wink:

I know patches can take time (though it was a patch that broke it), so, I really hope this is fixed/patched soon; odds are, I’ll be playing a different game until it is :\

~J

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PS4 Unable to mark loot as Junk/Favorite
#42

Post Scriptum: I have submitted an official trouble ticket about this issue, and received the standard auto-responses. Not like I was expecting anything else, though I do really hope they fix it soon.

Now, I’m off to check out some other games :confused:

~J

#43

Wow. If this goes unfixed, I’m going to see if I can’t return the game for a refund (probably not) or just dump it on eBay. That would be sad :frowning:

~J

Addendum (as it appears I cannot make another reply on this thread, I’m adding it to this one):

I just heard back from customer support for the ticket I created, and here was their response (edited for brevity; they were very polite):

" For now, try to equip the items to mark them, or place them in your bank and mark them there . I hope this helps.

Unfortunately, we don’t have visibility on their progress here in customer support, so we don’t have a timeline for the fix to be implemented. Please follow us on Twitter (@2K, @2KSupport, and @Borderlands), as this is where latest info, as well as, upcoming updates and fixes, will be announced."

So…that’s the final word, I guess. Until they patch it.

And for the record: I did try changing the forward mantling setting (it did nothing to fix the issue).

I hope the issue is resolved soon, as I had the time, and was looking forward to playing BL3 quite a bit :frowning:

It may be that I’m just an old coot, however, a hundred bucks feels like a lot to pay for a game which broke shortly after purchase…

#45

My original support ticket was regarding PS4 losing my junk/ favorite option for inventory items within the backpack menu. My second support ticket was losing my fast travel locations. My tickets were combined together. This is a partial of my response:

My issue is that; joining another players game ( whom was lower level than me, and was behind me in planet/fast travel locations) via splitscreen, caused me to lose all fast travel locations beyond this other player that I temporarily joined, within my single player game.

Because I joined this player’s game on Athenas, my character lost all fast travel locations previously attained beyond Athenas in my single player game.

Is this by design? Is that what is supposed to happen?

I have already travelled through all the locations, again, through the methods that you recommended, but opened this ticket because I assumed this was a bug. Should we not join games lower levels than we have attained? It appears that we should not.

This bug is not the real problem. Neither is the bug that the update removed my ability to junk/favorite items within my inventory. Although these are extremely inconvenient, I love this game enough to look past them.

The real problem is, as I see it, that these two bugs are basic bugs.

I don’t expect perfection. I don’t expect QA to replay the entire game to make sure that an update will not cause Killavolt to be overpowered and be unbeatable.

What is disconcerting is that these are bugs that should be caught by 10 minutes of playing before the update releases.

How did the last update remove my ability to junk an inventory item? How did QA not catch this? This is not some peripherally obscure reaction to the update. This is a primary interface function that an entire system’s fan base could have caught in minutes of gameplay.

I love every iteration of this series. I appreciate what this series means to gaming. I know that Gearbox is better than this.

2 Likes
#46

“How did QA not catch this?”

We don’t know that they didn’t, for all we know they reported it but management decided it was fine to proceed with that bug present

1 Like
#47

I agree. 1) These bugs affect everybody on PS4 platform. 2) They impact basic functionality of the game. 3) Even without so many user reports, basic testing should find them almost immediately. 4) The working mechanism is already in the game: sorting by type works in backpack so fixing it in the vending machines shouldn’t be a big and time consuming problem. The tagging as junk/fav. works in the vending machines so fixing it in the backpack should be similarly easy.
Yet the tagging problem is still not fixed after many days and the sorting after whole month. Something is seriously broken here - and not only in UI.

1 Like
#48

True. That is a frighteningly real possibility. Unfortunately, I have become fearful, every time that I boot up the game, that my characters will simply be erased. I don’t remember thinking that, even once, with Borderlands 2.

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#49

According to the patch notes there has been some obscure bugs fixed that affect one in several thousand players and this is fine to let in the game? Incredible.

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#50

Perhaps, after the next update, PS4 only, the gun fire (R2 button) will no longer work. The current workaround will be to use grenades (R1). Haha

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#51

Yes, it’s quite possible. When still something works, we can play.

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#52

Glad I dropped by here before buying a new controller.

I’m pretty forgiving of most bugs. Laggy menus, meh, whatever. I am a little annoyed when new bugs get introduced. Especially ones that affect basic functionality.

Combine this with the nature of how this was introduced with content that seems to be annoying the community and really is hard to put on a happy face.

It’s back to TPS and BL2 for a while. Will jump back in once in a while to see if there is a toggle for the Halloween thing, and see if the bug gets fixed.

I seem to be enjoying TPS more, maybe because it’s my first love?? Still love the BL series in general, not going anywhere yet. Maybe try that Fallout 76 everyone seems to love.

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#53

The game is worth playing but waiting is probably a wise choice. I bought it when it was released and feel like a beta tester. Fallout 76 is not too loved but The Outer Worlds got generally positive reception among the players.

2 Likes
#54

Tx, there needs to be a sarcasm font :slight_smile: Not really interested in 76. I do have Fallout 4. Will have a look at The Outer Worlds.

1 Like
#55

I can share Sportster & Amb23’s sentiments as stated above: I, too, am pretty forgiving when it comes to most bugs (just not ones that make a game so tedious and irritating it makes me not want to play it), and I also feel like a beta tester for having bought it “too early”, as it were. It’s like being punished for being enough of a fan to not wait.

To be clear/FTR…

I’m a longtime fan of all the BL games; I even bought copies for both my PS3 (of BL/BL2/BL:TPS) AND for my PS4 (with the addition of BL3 SDE for the latter). My point is, I’m not here to hate on Gearbox or the developers (SW/Game development is serious work: I appreciate that, I really do).

So…that said…I’m going to continue my honesty streak, and say that, yeah, I feel a bit screwed by Gearbox & 2K on this one (as I’m sure so many others do as well), and I am now officially at the point where, if I could return the game for a refund, I absolutely would (I doubt Amazon will take it back, which, per their policies, is understandable: it’s been opened, codes been redeemed, well past the 30 day mark, etc).

Again, I’d like to stress that the person I was dealing with, Arpit R., 2K Support (I submitted an official ticket, #194344) has been nothing but polite and below is the latest and probably final exchange, as it’s clearly a waste of time to continue working with them. I’m not saying this to be nasty: rather, I’m basing it off what they said, which I’ll quote below.

After everything else, I asked them, “Is the December 5th end of Bloody Harvest a hard deadline? I ask because, as I said, I paid $99.99 for the Super Deluxe Edition which included the season pass, so…if it’s not fixed relatively soon, that does leave me as having paid for something I didn’t get, which does not leave a great taste in my mouth, so to speak. Can you give me an answer to that?”

This was their response (edited solely for brevity, and this paragraph is entirely unchanged):

“Thanks to the players like yourself, Borderlands 3 is getting better and better after every update. I appreciate you for shedding light upon this matter, however, we here in customer support do not have such measures to make changes to the game nor have updates regarding it. Therefore, I would request you to please notify your concern regarding the Bloody Harvest event deadline to the Borderlands 3 Forum. This way you can better help your voice to be heard while also gathering community support for it! The developers also make it a habit to read the forums for feedback and suggestions so it’s a good way to have them see it.”

OK. That noted, if the developers/higher-ups at Gearbox actually ARE reading these forums, here’s my ask:

As I doubt Gearbox will be up to doing even partial refunds, leaving those who pre-ordered/early ordered their game feeling jammed, and are unable to play the content they PAID FOR, will there be any sort of recompense? Additional codes? Anything to make up for our inconvenience?

I’m not honestly expecting a positive (or even any) answer to the above. I’m still taking the time to ask it, though, as I think it should be asked…and in the event of a lack of response/a negative one, BL3 will be the last game I ever buy that has their brand on it (I’ll definitely NEVER buy anything new from them: only used/discount bin offerings, if that). I hate saying that as I have loved their games, however, it’s true.

While I can only speak for myself, I’d be frankly surprised if everyone else affected by these QA issues didn’t feel much the same way.

So…that’s what I’ve got to say on this matter. If anyone feels I’ve done a disservice or am trying to put words in their mouth, please, by all means: feel free to correct me.

~J

2 Likes
Found a fix for all the bugs in borderlands 3!
PS4 - can't mark items as junk anymore
#56

I’ve heard good things about Rage2 & Outer Worlds: the former appears to be a decent BL substitute, and the latter just looks & sounds off-the-chain dope :slight_smile:

~J

1 Like
#57

In my correspondence with support, regarding the update deactivating my loot/favorite button within my backpack, and my fast travel stations missing, The responses that I receive have me questioning whether support has played the game at all. They are responsive and polite, however.

The biggest problem for me is that I am not confident that the next update won’t completely wreck something major in my game, causing for all my time and effort to be erased, permanently. QA needs to be better.

I can really love this game, but I need Gearbox to want me to.

2 Likes
#58

Agreed. They’re polite (and I’m always polite, myself), however…yeah, doesn’t seem like they’re in any of the loops at all: they’ve even explicitly said as much, at least to me.

And your point is totally valid, and just adds strength to my plan of going with a different game, at least until such a time as all the BL3 bugs are known/(ideally) fixed, which is probably about the same time the game will be bargain-binned :frowning:

It’s sad, because I really do love all the BL games, and paid premium to get BL3 :frowning:

Thanks for your input, and take care.

~J

2 Likes
#59

It occurs to me a more relevant question at this point would be:

Is there anyone playing Borderlands 3 on a PS4/PS4 Pro who is NOT seeing this inventory tagging bug?

I’d be truly curious to know.

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#60

Combined with STILL not being able to sort by Type at vendors or the bank, this makes the game pretty frustrating to play right now. Especially during the Halloween event, with lots of new items to get!

3 Likes
#61

Well, on the off-chance someone at either Gearbox or 2K reads this…

Here’s (edited only for brevity) the most recent support response:

"I’m sorry to hear that you’re having this issue with Borderlands 3! I appreciate you letting me know about it.

"Thanks to Vault Hunters like yourself, we’ve been able to collect enough info about this issue to notify the development team, and they are currently working on a fix.

"Unfortunately, we don’t have visibility on their progress here in customer support, so we don’t have a timeline for the fix to be implemented. Please follow us on [snipped] as this is where the latest info, as well as, upcoming updates and fixes, will be announced.

“Please be informed that you’ll be able to mark your items if it’s in the bank or equipped.”

Here’s a verbatim copy of my response:

"Thank you for your prompt response, and I appreciate your time.

"It would appear this issue is solely in the hands of the developers; I get that, and know that patches and SW QA can take time…though this is a clearly a bug which would have been spotted after even a few minutes of play by your QA/QC team, as it’s really obvious and ubiquitous/easy to reproduce - there’s no way around seeing it, as it occurs 100% of the time.

"This leaves me having paid about a hundred dollars to be a beta tester; even worse, with hard deadlines on content (December 5th for Bloody Harvest), that also leaves me in the position of having paid for content I can’t play, so…I’m not happy about that.

"Since the Bloody Harvest patch/update came out, I’ve now spent more time perusing (and posting questions to) official and unofficial forums alike than I have playing the game itself, which, again, is souring me on it. I’m at the point where, if I could return it for a refund, I would, as I feel like I got ripped off.

"So…much as it pains me to say it (as I’ve spent hundreds of dollars on 2K games in the past, and, for example, have nothing but good things to say about BioShock 1/2/Infinite: I’d even go so far as to say those are some of my favorite games of all time, even), unless you can offer me a refund or some other form of recompense, this is definitely the last game I’ll ever purchase new from 2K/Gearbox.

"You have my money; I got burned. These things happen (though they’re not good business).

"As I got burned, and you have no recourse to offer me, I’m going to be careful to not let it happen a second time, so…lesson learned for me, I suppose.

"Unless you can offer something positive, constructive, or some form of recourse, I guess you can close this ticket.

"Again: thank you for your candor, politeness, and prompt response time. I do appreciate it, and am not looking to give you grief.

“Very Sincerely (etc)”

More bluntly put, I’m done wasting time on this, not just because it strikes me as frankly ludicrous to pay good money for something and have to spend so much time in dealing with issues it’s having due to what I suspect is inadequate QA - also because there appears to be next to zero coordination between customer service and the developers/actual companies :frowning:

I hope this post is of service or help to someone, as I’m done.

~J

(P.S.: I confess I am still quite curious to know if there is anyone playing this on a PS4 who does not have this issue; not sure if that’s enough to bring me back to the forum, though it might, if there are posts from anyone saying they are not)

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