Hi there, I’m having a few issues with code redemption as well. Is this the best place to ask about such issues, or is there a support email for this?
The problems I have so far are as follows:
Shift codes redeemed via VIP site show up as redeemed in game but Golden Keys are not added to my in-game total. The “My Rewards” page from the Extras -> Shift Codes menu in game shows that I’ve unlocked 5 keys, however the number of keys available for opening the chest is still the same as it was before I redeemed those codes. I have a series of screenshots to demonstrate this. This is occurring in Borderlands 2.
This also seems to be affecting certain VIP rewards, which I don’t think I’ve seen show up in game, such as the Weaponizer rewards. It shows that I’ve redeemed these (again, I have the screenshot) but I haven’t seen these in my inventory. The latter isn’t a huge issue for me as I’m using the UCP and Better Loot mod, so I can get these weapons without having to spend days farming them.
The second problem is that I have been playing BL1 GOTY Enhanced this weekend, Friday, Saturday and Sunday, to gain 4000 points (1000 per day plus 1000 for playing on all 3 days) but I haven’t seen any of these points show up in my profile yet. My game is definitely linked to my Shift account (I even used the Golden Chest in Fyrestone a few times yesterday).
Sorry - to clarify, I’m playing the Steam versions of each game.
Please let me know if you need any more info.