(BUG Wtf?) Failed to retrieve match history?

I echo the above post, since Sunday nothing has saved at all. I can only access the first 2 missions and no lore/challenges save.

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How frequently does the error occur after a match?
Seems to be 50/50, I would say out of 5 games maybe 2 or 3 of the games will have this error.

Does it happen with all Battleborn Heroes or only a few?
It has happened with almost every hero at least once.

Does it happen in the same map and game mode every time or randomly?
It has happened in different Story Missions, Capture matches, Incursion matches and Meltdown missions on mutliple didfferent maps.

Did the error only start appearing recently (like after a Patch) or has it been prevalent throughout the course of their game experience?
It seems like the error started occuring around the end of November. Seems to have gotten worse in December where I had about 6 games in a row have this error.

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How frequently does the error occur after a match?
Happened 10 times over 13 games on December 28th & 29th. It usually got 1 match down before any issue, then hard quit and rebooted. 50/50 whether that would help. I opted to stop playing and hope things got on track after the holidays. Plays on XBOX.

Does it happen with all Battleborn Heroes or only a few?
I only tried Miko & Oscar Mike (trying to close out their lore challenges). Got Miko to work twice and OM once.

Does it happen in the same map and game mode every time or randomly?
It happened in Capture / Incursion / Meltdown on all maps.

Did the error only start appearing recently (like after a Patch) or has it been prevalent throughout the course of their game experience?
unknown

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Someone responded to my request and asked me to provide answers here (2K Mondo).

Please understand that this issue has been occurring since the launch of the game.

But to oblige the person asking:

How frequently does the error occur after a match? This occurs daily and will occur after every match.

Does it happen with all Battleborn heroes or only a few? All of them.

Does it happen in the same map and game mode every time or randomly? Randomly.

Did the error only start appearing recently (like after a Patch) or has it been prevalent throughout the course of their game experience? Throughout the course of the game experience.

Hopefully, Godfall will have better luck actually working but I’m not hopeful.

Was directed to post here as well:

How frequently does the error occur after a match? Since late December, at least half the time, recently more like 75 or 80% of matches. Not sure if it’s gotten worse since I haven’t even tried over the past week.

Does it happen with all Battleborn Heroes or only a few? All of them.

Does it happen in the same map and game mode every time or does it occur randomly? Any/all.

Did the error only start appearing recently or has it been prevalent throughout the course of your game experience? I only started recently, so for me it’s always been there. I’ve heard that there were similar issues in that past but that they were resolved for long stretches.

Don’t want to post all my other info publicly, but it shouldn’t be needed. From what I understand this is a pretty widespread issue.

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gonna add my info as well:

** How frequently does the error occur after a match?** it‘s pretty random. sometimes 3 games in a row save. sometimes only 1 of 10.

** Does it happen with all Battleborn Heroes or only a few?** all of them.

** Does it happen in the same map and game mode every time or does it occur randomly?** any/all

** Did the error only start appearing recently or has it been prevalent throughout the course of your game experience?** around mid-december 2019. hasn’t changed since then.

This happens around 75% of the time. There’s no way to know until a match has been completed.

It will happen no matter the character

Happens on all maps, story and multiplayer

Based on what I have seen from other people on discord, reddit, gbx forums, it started happening much more the past few weeks. I only got back into the game a few days ago.

I can’t provide any match data for when this occurs, as when it occurs the match id is not saved to this match history data. That’s the entire problem

I was asked to post here as well based on a support ticket.

How Frequently: For me it’s about 50% of the time. My “high” amount of them sticking could due to the fact that if a few in a row fail I stop playing

Does it happen with some or all: Any that I have played with have failed, so all.

Same map/game mode or random: Random. I will do the same map/mode several times in a row, I have had it work 3 times and fail the fourth, or vice versa: fail 3 times and work the fourth. There is no rhyme or reason to it

Recently or throughout the course: I had stopped playing the game for about 2 years. When I first played it worked every time, no problems. Only since I picked it back up playing in mid-December 2019 has it started failing.

I can also say this has happened not only for my account, but my son’s account, multiple times. He plays on a separate xbox one so when we play together it is on two completely different xboxes. It also happens when I play without him, with him logged into my xbox in splitscreen…and on and on.

How frequently does the error occur after a match?
Approximately 4 in 5 matches fail to retrieve stats.

Does it happen with all Battleborn Heroes or only a few?
The choice of Battleborn makes no difference.

Does it happen in the same map and game mode every time or randomly?
Randomly, happens in Story and Versus both Private and Public. Have not tried Operations, was planning to buy them this month before the currency is no longer available but this has really turned me off.

Did the error only start appearing recently (like after a Patch) or has it been prevalent throughout the course of their game experience?
For me, this started occurring approximately after December 22, 2019. Before that I was able to play public, private, split-screen, hour-long matches or 30 second matches and all the stats would save. After that date only about 1 in 5 matches maintain their stats.

*** How frequently does the error occur after a match?**
About 9 out of 10 matches (Sometimes 10/10)

*** Does it happen with all Battleborn Heroes or only a few?**
All heroes are affected

*** Does it happen in the same map and game mode every time or randomly?**
Random modes. Have tried solo, co-op, multiplayer, splitscreen, versus, and every map.

*** Did the error only start appearing recently (like after a Patch) or has it been prevalent throughout the course of their game experience?**
Started noticing it Decemeber 22nd 2019

Support ticket says I should wait for updates on 2Ksupport and Battleborn on Twitter. :roll_eyes::man_shrugging:t2:

I played 1 game last night and it worked. Didn’t want to risk it, so I switched games. YMMV.

How frequently does the error occur after a match?

Last 4 matches, every single one.

Does it happen with all Battleborn Heroes or only a few?

Haven’t paid attention. Happened with Ambra and Toby and pretty sure it happened with Orendi too.

Does it happen in the same map and game mode every time or randomly?

All modes.

Did the error only start appearing recently (like after a Patch) or has it been prevalent throughout the course of their game experience?

Started noticing it every couple matches since around december and it seems to be worse now.

The friend I played with had the same fail rate.

Platform - Xbox One

• How frequently does the error occur after a match? I played five matches tonight and all five failed
• Does it happen with all Battleborn Heroes or only a few? All
• Does it happen in the same map and game mode every time or randomly? Any combination
• Did the error only start appearing recently (like after a Patch) or has it been prevalent throughout the course of their game experience? Mid December

Two failed match ID’s if they are of any help

20200117-MATCH-4be7cd1d-f040-4bdd-9f66-b78eedda322e

20200117-MATCH-fb9011f0-263a-4887-8b26-8f22e505dd83

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Platform - Xbox one

  • How frequently does the error occur after a match? Almost 100%. I have not had a match complete in the past 3 days. It’s been good for farming platinum but nothing else.

  • Does it happen with all Battleborn Heroes or only a few? It has happened with every one I have tried with

  • Does it happen in the same map and game mode every time or randomly? It happens every time, on every map, in every mode, on every data-center I have tried to use. Again, I have not had a versus match actually have its stats recorded in the past 3 days.

  • Did the error only start appearing recently or has it been prevalent throughout the course of your game experience? I’ve had these issues since starting on January 11, however I have not had a match or story mission record as complete since the 16th.

  • Additional information: Whatever issue is causing this is leaking into other areas of the server infrastructure. Earlier today I had difficulty accessing the Command section, attempting to enter it would either fail or take an incredibly long time to retrieve the data.

Platform PC / Windows 10 / Steam

Hello,
I have also problems with my match history. Many matches in the single player campaign have not been saved since December 2019. There is often a message after a game: “Error Communicating with Server. Failed to retrieve requested Match History”.
I got an answer from 2k support to share my experience in this thread, so…This problem appears with the server location Optimal, Europe West and Europe North. I play in germany, Lower saxony.

I know there are questions I have to answer:
*** How frequently does the error occur after a match?**
About 3 out of 5 matches.
*** Does it happen with all Battleborn Heroes or only a few?**
Yes, it happens with a wide variety of heroes
*** Does it happen in the same map and game mode every time or randomly?**
It happens to me in the single story campaign on different maps
*** Did the error only start appearing recently (like after a Patch) or has it been prevalent throughout the course of their game experience?**
It starts appearing around December 2019.

I gave them all the informations I could, except the match ID in the match history for a not saved game? Where can I find these?

Hopefully this gets fixed any time soon ^^

I too have experienced this issue - its infuriating as I have completed about 12 matches over this weekend alone (if not more) with no one saving. It means any lore challenges are negated, completion on hardcore mode is not registered.

I am sorry but if the servers are up until 2021 then the game (a) should still work and (b) still be getting attention to fix known issues. Just a quick search finds many, many people having similar issues.

Playing on PS4, affects ALL game modes, ALL characters, ALL difficulty levels, etc. Its not isolated to any one thing.

I started to play battleborn in January 2020, because the server shut down in january 2021, since then, i’m always having the same issue after a match, the progress is not saved and i lost all i did.
Battleborn is a great game but is completely unplayable, i just wish gearbox fix the issue to let the game have a nice death

How frequently does the error occur after a match?
Its almost after every match

Does it happen with all battleborn heroes or only a few?
All the battleborn heroes

Does it happen in the same map and game mode everytime or ramdonly?
Nope, all kind of match happen the error

Did the error only start appearing recently?
Well, i started to play a few days ago, but since then, just saved a couple of times and had the problem a lot of times

Please Gearbox, make it better to the community, i play on the ps4, and i have a lot of friends that dont want to start to play battleborn because of the issue

played 3 matches, all saved. :grin:

We had 2 days of functionality and now are back to a 100% failure rate.

How frequently? Every time.

Which heroes? All of them

Which map/mode? Every one I’ve tried, versus and story.

When did it start? 5 days ago for 3 days, then 2 days of the game working, then back to total failure with maybe ONE match that registered completion without giving a results screen because somehow a daily quest completed.

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