Bulletstorm & XCOM:theBureau Audio problems, need help! (Does Full Clip Edition Fix these?)

(Rms) #1

Bulletstorm (original) and XCOM: The Bureau both show the same audio-related problems:

  1. Voices in any cutscene become increasingly desynced with the voice lip animations, so you can see the character speaking well after the voice clip has concluded.

  2. Longer cutscenes tend to periodically lose audio entirely for the duration of the cutscene, so the audio turns on and off every 4 or 5 seconds.

  3. Normal gameplay is unaffected.

Google searches do not show these same problems reported elsewhere. Both these titles are Unreal 3 engine games. My system is:
Crosshair Hero VI (Realtek audio chipset)
Radeon Vega 64 (latest 18.4.1 drivers)
Freesync 2 monitor, with Freesync enabled on card & monitor (120Hz refreshrate)
Win10, and I’ve tried both the Realtek audio drivers, & Microsoft HD audio drivers


(Is this thing on?) #2

There’s a page for filing a Bulletstorm support request here:


Not sure about XCOM though - paging @MereAtGBX for info on that.

(Not a Lizard Person ) #3

Hi @rms

We only published Bulletstorm: Full Clip Edition, the remaster of the original Bulletstorm. If you’re having trouble with the original, you’ll need to contact EA for assistance.

We are not the developers or publishers of The Bureau: XCOM Declassified. You’ll need to contact 2K Games for help there.