Cannot use download code

Hi, I’m having problems to use the download code on my phisycal copy of Borderlands 3 Deluxe edition.
My PSN account (with all my games and linked to Borderlands VIP profile) is from Brazil but I live in UK. I bought my copy of Borderlands 3 here in UK and the download code only works on EU accounts. What can I do about it? Sony already said that is impossible to migrate my account from Brazil to EU.