Can't reinstall DLC on Xbox One from Xbox 360

LeadFaun · June 2, 2017, 11:49am

If I get my character from my Xbox 360, will that delete the character I already have?

VaultHunter101 · June 2, 2017, 12:01pm

First, I need to double-check: you’re using the Handsome Collection edition of BL2 on your XB1, correct?

For 360 -> HC XB1:

Load the character on the 360
Start the session and change your character’s name at the nearest Quick Change, then save-quit
Choose the “Upload” menu option
Launch HC BL2 on the XB1
Choose the “Download” menu option and select the SAVE AS NEW option in the dialog box

Vinterbris · June 2, 2017, 1:27pm

Not if you Save as New, as @VaultHunter101 pointed out.

LeadFaun · June 2, 2017, 3:50pm

I’m pretty sure it’s not the Handsome Collection. I’ll try this anyway, and thanks.

JoeKGBX · June 2, 2017, 5:11pm

Don’t hesitate to reach out to support if need be: http://support.gearboxsoftware.com

VaultHunter101 · June 2, 2017, 5:33pm

If you’re playing the backwards-compatible version of BL2 (the one that launches the 360 emulator on the XB1) then you WON’T be able to use the upload/download functions, and you WON’T be able to move the save without over-writing the old one. Backwards-compatible version saves have to be in your 360 Cloud Sync folder, and you can’t have multiple versions of the same save.

LeadFaun · June 3, 2017, 7:32am

I guess I’ll try contacting support, then.

VaultHunter101 · June 3, 2017, 6:23pm

If it’s the backwards compatible version, you’ll see the familiar XBox 360 start up animation and logo. If it’s the Handsome Collection edition, you’ll see the normal 2K and GBX logos, followed by one for Iron Galaxy (the studio that did the port). (For TPS, it’ll be Armature instead of Iron Galaxy).

LeadFaun · June 22, 2017, 3:57pm

When I start, it plays the Xbox start up animation.

I sent an email to Gearbox, and they told me to contact Microsoft or something. I guess I’ll do that.

VaultHunter101 · June 22, 2017, 4:02pm

OK, so it’s the backwards compatible version, and the game thinks it’s running on a 360. If you had purchased the DLC on your old physical 360, then you should have it on your XB1 as well. I’m not sure how to fix that, since I don’t have the backwards compatible version. MS support it is, I suppose.

One thing I can tell you that may be helpful: once the game has launched, you can get into the virtual 360 system menus by pressing both the Options and Start buttons on your controller simultaneously. It works the same as pressing the XBox button on your 360’s controller.

Good luck - hope you get it all sorted!

LeadFaun · June 29, 2017, 5:06pm

Yep, I’ll do that. Thanks for the help!