Closing game crash/issue

usb_16 · May 4, 2021, 1:11am

using the Epic store. updated win10. amd r5 1600, rx580 21.4.1 driver, asus b450m tuf plus gaming, 16gb ram 3200mhz.
closing the game with no other major or minor apps/programs running will cause a crash, see attached,

i uninstalled and reinstalled and still this happened.
please help.

vCarpeDiemv · May 4, 2021, 2:21am

There has been some discussion on this, not sure if it has any resolve or not

usb_16 · May 4, 2021, 3:35pm

added a reply to the thread you linked above.
thank you for linking to that one.

korben44 · May 4, 2021, 4:19pm

It doesn’t crash if you go windowed borderless. Fullscreen always crashes on my when I exit the game.

usb_16 · May 5, 2021, 1:18am

windowed mode, yuck. lol have you used the linked thread’s last few solutions to see if it fixes it for you?

korben44 · May 5, 2021, 2:18am

What’s the issue with borderless window mode? I have done a complete fresh install from the OS up, and still get the issue. Although I’m in DX12. So I assume if I go back to 11, it would go away.

Oh… And windowed mode doesn’t resolve the issue, it just allows me to ctl/alt/dlt and then close the task instead of logging out.

usb_16 · May 5, 2021, 8:28pm

i’m just giving windowed mode a hard time.
that’s weird,… are you using epic or steam? i was using epic and it must be something it can copy from their servers from your files. the game seems to really just need a clean slate of files it generates w/o previous saves/setup info.
change the folder names like i said i did in the other thread and try it again, even in dx12 full screen.
to get out of the full screen i would ctrl alt del and log out to get it to close, if you need to.

korben44 · May 5, 2021, 9:00pm

Epic. I changed to DX11 then back to DX12 and haven’t had a crash yet…

usb_16 · May 5, 2021, 10:39pm

good to know… my game started crashing again. i’ll try that.

usb_16 · May 6, 2021, 12:33pm

i did that last night and it worked. thanks for the suggestion.

korben44 · May 6, 2021, 2:56pm

Ugh… Game crashed again on exit… But only on exit. Will definitely need to wait for a patch. So that solution is only temporary. Clearing the shader cache doesn’t help, a fresh install of both the game and windows 10 doesn’t help. I do currently have an AMD gpu but I have a new computer on the way with an RTX 3070… More testing needed.

usb_16 · May 6, 2021, 11:02pm

i wonder if it’s an epic issue or a windows issue…

korben44 · May 7, 2021, 12:50am

I don’t think so. It didn’t start happening for me until after the last patch.