Cloud Saves problem

I can’t figure out why I can upload my Mechromancer, and can’t find her at my Daughters’ house. And have tried vice versa, with my Assassin, and can’t load/find him at my house. Both are Xbox 360s, I have gold membership, and for just Borderlands 2, don’t have any other game. I own all the DLC, besides character outfits. Just getting VERY irritated not being able to figure out how to fix this, after multiple times trying, and after spending as much as I have. I noticed one has Matchmaking on home screen, and other one says Find Games. Is there a way to manually have the system, or game, search for updates? Any advice is appreciated, and really hoping to figure this out. Thank you, for your time.

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For the 360 version, your saves need to be in your 360 system’s cloud sync folder.

If you are trying to use the in-game upload/download menu, that is ONLY for transferring saves one way from your 360 to an XB1 to use in the Handsome Collection version of BL2.

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