Controller connect problems

I just purchased a new pc and borderlands 2. I am having problems getting the game to recognize my controller. I have a roughly 5 year old logitech ps4 style controller. I thought I might by this one to try
https://www.bestbuy.com/site/logitech-f310-gaming-pad-blue-black/1260591.p?skuId=1260591

Any help would be appreciated.

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Our support team can help you: http://support.gearboxsoftware.com

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Were you ever able to resolve this issue? Sounds like a corrupted driver or lack thereof.

haven’t tried to address it yet but will eventually get with gearbox support and see if we can figure it out. will post once I have an answer.

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