#1

Hello!

I spent the majority of the weekend so far by trying to get the game to work.
I have reinstalled basically everything on my computer without luck.

It used to crash either before the menu, or when loading the character.
Sometimes I managed to get further, and could play until it crashed.

But then I found out that the game is crashing every time I open the Map or Log. Inventory works fine.

Anything solution out there for this?

Cheers!

Game keeps freezing/crashing
#2

Bump. Anyone having anything like this? Or any clue on what I could do?

I’ve noticed that I also crash when entering a new area. Exactly the same type of crash.

I’ve done about all I can do:

Nvidia drivers 431.60 gets me further than the newer(They crash before in-game menu appears)

Reinstalled Everything (even Windows)
Tried everything in the Visual category in-game.
From Lowest to Ultra, Different resolutions, Fullscreen/Borderless, Capping FPS, V-sync Ect.
Disable Cloud save
Uninstalling/Reinstalling UE4PrereqSetup_X64
Disabling one monitor.
Disable Anti-virus.
Running Epic+BL3 as Admin
Only testing in DX 11. Cannot launch in DX12.

I can play as long as I like just as long as I don’t touch Log or Map.
Benchmark completes just fine.
Bios are up to date.
Windows is fully updated.

#3

PC Spec ?

1 Like
#4

Of course! My bad.

Asus Maximus VIII Hero Motherboard
I7-6700k
Asus ROG 980ti
16gig ram
1 1440p monitor + 1 1080p monitor (Both tested together and separately)

Any other specs needed?
Nothing is overclocked. No issues with overheating anywhere.

I can play other new games just fine (Latest game would be Metro Exodus on medium/high settings, no issues)

#5

are you on Windows 10 update 1903 ?

1 Like
#6

Yes, that is correct.

#7

any 3rd party software running like MSI afterburner, RTTS , RGB control ? have you try to start a new character (maybe save file is corrupted).

1 Like
#8

No, I’ve avoided to install anything that could interfere with me finding a solution for this crash.
I do have the standard things like Spotify/Discord/Steam and such. But I have tested with all programs off as well. Same issues presist.

I have 2 characters, both with the same issue.

I just tested some more and I did not get a crash when going to another area. So I guess that was just a bad luck crash earlier. Hurray.

EDIT: Forgot to add that I actually am getting crash reports from UE.

LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

That seems odd. Should I copy/paste the entire log?

#9

I made the game work somehow.

The solution for me was:
Added it as a non-steam game to the library.
Running it with Launch option “force-glcore”

I am now having 0 issues with the game.

¯_(ツ)_/¯

#10

I crash on trying to load the game on Xbox One X or when trying to go to sanctuary.
How many weeks have thet had to fix this?

Ready to give up on this game.