Cross-save not porting over customizations?

(Ceno78) #1

I was buying games and came across the Handsome collection for like $20. I figured why not, it’s been a long time since I played BL2 on my PS3. So I thought it would a great way to play my old character again. I read what is supposed to port over, and unlocked customization’s were in that list. However when I cross-saved my character over to the Handsome Collection, none of the customization’s came over. My character, weapons etc did though.

Why did none of my customization skins make it over?

(Vault Hunter, Guide, Forum Dad) #2

No idea to be honest. Did you bring over all your characters from PS3? You have to do them one at a time (and always “Save as new” when you download on the PS4). If you still don’t have all your skins at that point, your best bet is to contact the support team directly: