I’m gonna mention @Jythri and @JoeKGBX to start as the tl;dr here is “Please can we have more transparency, communication, and community engagement to counteract the negative trend in various Media channels?”
After reading a particularly worrisome article many of my concerns and frustrations with Battleborn this past week were quantified, which is not a good thing -
Those concerns and frustrations include:
- The toxicity being created between PvE and PvP Players over PvE and PvP Only Lore Challenges, Gear Grinding only in PvE when Players would rather keep PvPing, and the DCs and bad behavior Players exhibit on both sides for being forced to do something they loathe
- A lack of communication on how problems are going to be solved, only that they will be solved soon ™
- No official announcement on when new content such as Skins will release, especially after confusing discussion and remarks were made by GBX representatives elsewhere on the topic (Remember, the internet never forgets, especially if you said it on Reddit)
I can’t help but hold these concerns and frustrations and then look at numbers like those in the article and not see a relationship!
And then there’s the fact that for 5 Story games in a row this evening I played with the same 3 or 4 Players from previous games, which seems to further, though anecdotally, reflect and support what’s represented by the hard metrics presented in the article.
All of this is worrisome indeed!
What I’ve enumerated above certainly doesn’t fully explain the causation for the exodus by Players away from Battleborn, but it’s not helping, and the exodus is massive: Some 2 out of every 3 or even 3 out of every 4 Players, depending on how you read the data, having abandoned the game since launch on PC. Which, incidentally, is my platform of choice. Likewise, many of my friends have just straight stopped playing the game as well.
Let’s just say “It’s pretty bad out here guys!”
So can we get some acknowledgement from GBX that they see this is happening too, and what they’re doing to bring people back? Silence isn’t winning over hearts and minds here, it’s feeding in to the negative feedback loop happening in the Press, on Steam, and even on these forums. And if this trend continues there are more serious concerns about being able to even play Battleborn effectively. Which, to quote Mellka, “That… sucks! What are we supposed to do?”
Please break the silence and talk to us! We want to hear you because many of us still trust what you’re going to say! If you have a plan, what is it? If you don’t, let us help! Bring us in the loop on what the plans are, and how well formed they are! If you can’t commit to a date, say so, but say what you’re shooting for specifically, not just generalities like “We’re working on a fix”, and keep the communication open after that!
But don’t just clam up, because our minds are just gonna run and speculate and by the time you do act, nothing will be good enough. Sadly, that’s human nature. So don’t perpetuate the negative feedback loop further with silence. Start providing regular updates and keep communication flowing. Use Twitter, your Press Releases, the Main Menu Updates, and more Forum Announcements or even POLLS, and start getting transparent and highly communicative with your Players. Get out ahead, and start putting more positivity out there to actively counter all the negativity! We’re ready to reward that!
Don’t go underground and run silent, run deep. I’m sure I’m not the only one who’s seen that fail too many times… =(