Did not receive a Hero Key for doing Open Beta

Hey guys!

So, I am a Season Pass Holder and I also participated in the Open Beta. To my understanding, this means I should get two keys.
I think it registered my season pass because I can see the title for Season Pass Holder under my Career screen, and I did receive one hero key.

But, I did not receive the second key and I believe that is because it did not register my open beta participation. I thought it would link automatically with my PSN account?
My friend is a season pass holder and open beta player and he had no problem automatically receiving them.

Please help! Thank you.

I had received only one key but I think that had to do with me already having everyone unlocked

Sadly I don’t have everything unlocked already :frowning:

That’s very odd. Hopefully this gets resolved for you soon