Didnt get my Hero unlock keys w season pass

I bought the digital delux edition of battleborn and didnt get my Hero unlock keys for the extra characters that came out. I checked everywhere. please help.

Man, this is happening a LOT to you new guys…

@Kaleidodemon, we’ve got another new player who has need of your expertise!

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Ooh, this has been happening quite often. I’d reccomend putting in a ticket here
They should help you quite quickly, they usually have from what I’ve seen. Good to have more saviors of the last star!

I like this game I dont see why it isnt that popular. But I already posted something there and still no luck yet, thank you though.