Didn't receive broken heart gear

Was waiting to open broken heart chests until last day so I could level up but I was literally a minute late before the new hotfix dropped and now I can’t get all the broken heart event stuff I worked for on 3 of my characters…

Your best bet would be to file a support ticket, although I’m not sure if it’s possible for these items to be added via SHIFT or the Social menu.

Why did the Halloween event go on so long and this awesome event that you had the option to turn off ended so quickly? This was literally the first day i was able to play it and after 30 hearts i checked my mail and 2 blank messages showed up and so i reset and now the event is over? It even said it would be going through the 20th not randomly shutting off halfway through the day!