Duplicate Activation Code

I have just purchased a brand new sealed copy of Borderlands 2 for the PC (as I have just started PC gaming) and when it asks for me to put the activation code in, it states that the code has already been used and cannot be used again. How can this be when the game was brand new and sealed. Any ideas would be most helpful.

Hi @PIL0T_PEDR0,

This actually happens from time to time. If you contact our support team, they’ll be able to help you.

http://support.gearboxsoftware.com

Hope this helps! :smile: