Echocast random loot

I’m using the echocast to get loot from the chest events but when I win it sends a random item and doesnt let me choose my loot. Is this a bug or am I doing something wrong?

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If you win and you don’t pick a specific piece of gear from the rare chest then you get a random pick from the chest.

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I’m not even getting the option to choose and I’m watching on PC but on mobile it lets me choose

Any fix it happens to me as well