For me, all the bells & whistles of these launchers tend to be irrelevant. I want to buy a game and run it. That’s it. I don’t care about free games, “achievements”, trading cards, forums, reviews or whatever. As I said, in another post in this thread, the only extra functionality I wanted was cloud saves for when I’m on my laptop rather than my desktop but I could have managed without it.
Since September, the game has run every time I clicked on the desktop icon. My friends join me successfully whenever we get together. Even cloud saves work now, after that initial mess-up. What glitches I have come across have been game problems, not the launcher.
Compared to Steam, Epic is primitive. They clearly don’t care about providing more features, as you point out. I dislike their business practices, though their financial deals can and have helped developers. But, for what I want out of a launcher, it’s been fine.