ERROR/Golden Key/Shift key/ Not working/

I put shift code (golden key code) but didn’t come in?
what just happens?
When I continue the game there nothing pops up.

When you put in the code, did it say you got keys? If it did, it should pop up when you go into the game saying you have more golden keys available. Even if it doesn’t, did you check the number of keys you have when you point your cursor on the chest to see if its higher?

I have exactly the same Problem.
It tells me that the keys are redeemed…congratz and stuff, that i got new keys, but if i go into the game there is only one. I should have around 100-150, bye all codes that worked.