So there is something that makes me think the faction loot pack from Marketplace are bugged !!!
For example, everytime I levelled a character and got a loot pack (thus NOT from marketplace) from it then I got either a skin or a taunt and on a few rare occasions I got both.
The other day, I bought like more than 10 Eldrid packs from the marketplace so as to possibly get a new taunt for Alani since the lore one is insane to get.
Results for more than 10 Eldrid packs from Marketplace = 0 skins, 0 taunts !
So, and even if my sample size is relatively small, so far, FOR ME, the chance at getting any kind of appearance is like this :
- From levelling faction loot packs 100%
- From marketplace faction loot packs 0%