Fatal error not due to Discord

I don’t want to lose my character. Every time I press the play button with my mechromancer it lags during the loading screen and crashes saying there is a fatal error and then a bunch of text saying files aren’t found.

Assuming you’ve done the usual things first (such as verifying files through steam and ensuring that there’s no issue with your hardware such as disk errors), it would be helpful if you could provide a little more information:

  • Does this only happen with Gaige, or does it happen with other characters too?
  • What OS and version are you using (Windows, Linux, Mac…)?
  • What graphics card do you have, and what version is the graphics driver?
  • Are you overclocking your CPU at all?
  • Are you attempting to use any third-party chat or video capture software?