I submitted my ticket via: https://support.2k.com/hc/en-us/requests/new (it seemed I had to first create a login at https://gearboxsoftware.zendesk.com/hc/en-us)
Here’s the reply I got:
Thanks for contacting 2K Support.
I’m sorry you are experiencing this issue with Borderlands 2 VR, I will collect the information you have provided if you would like to send me any more information regarding the issue please feel free to, the more the better.
Videos of the shuttering happening in real time can really help us the most.
Please can you attempt the follow troubleshooting?
Step 1: Go to Settings > Devices
Step 2: Go to PlayStation VR Measure Eye-to-Eye Distance.
Step 3: If you normally use default distance (63mm or 2.5 inches), and you see this value is different, select Use Default Value.
Step 4: Choose Next, and then follow the onscreen instructions for measuring your eye-to-eye distance if needed.
Step 5: When finished, the system will save this setting to your profile.
If anything is unclear, if they’re questions, concerns any other technical issue please do not hesitate to let me know! We are always here to assist.