Game crashes when entering Frostburn Canyon

Good day,

BL2 crashes on my laptop when entering Frostburn Canyon - during the travel cutscene, to be precise. This is the message I’m getting (screenshot 1):

PROBLEM DETAILS

Problem signature:
Problem Event Name: APPCRASH
Application Name: Borderlands2.exe
Application Version: 1.0.38.7335
Application Timestamp: 55809cef
Fault Module Name: Borderlands2.exe
Fault Module Version: 1.0.38.7335
Fault Module Timestamp: 55809cef
Exception Code: c0000005
Exception Offset: 007c0ab8
OS Version: 6.3.9600.2.0.0.256.103
Locale ID: 1048
Additional Information 1: 7835
Additional Information 2:

78352498da6813e56a2a13c2698a9dfb
Additional Information 3: e80a
Additional Information 4:

e80a10e0429fb748f1f39731d935fd29

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available,

please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

After clicking ‘Close the program’ I receive the error shown in the 2nd screenshot.

Should mention I’m running the game on Windows 8.1 with the following specifications:
Intel® Core™ i5-2450M CPU @ 2.5GHz
6144MB RAM
Intel® HD Graphics 3000 - Internal
NVIDIA GeForce GT 520MX 1GB DDR3

What I have tried and did not work:

  • updated Nvidia drivers
  • running BL2 in compatibility mode
  • running BL2 as administrator
  • running Steam as administrator
  • changing installation location
  • installing all of the Microsoft C++ installers
  • reinstalling DirectX
  • updated Windows
  • verifying game cache through Steam
  • deleting vcredists and installscript.vdf

Game ran fine up to this point. Awaiting suggestions as I am flummoxed.


you moved locations, but did you completely remove local files and reinstall?

Yes, I deleted the local game content and reinstalled on another partition through Steam.

strange