Good day,
BL2 crashes on my laptop when entering Frostburn Canyon - during the travel cutscene, to be precise. This is the message I’m getting (screenshot 1):
PROBLEM DETAILS
Problem signature:
Problem Event Name: APPCRASH
Application Name: Borderlands2.exe
Application Version: 1.0.38.7335
Application Timestamp: 55809cef
Fault Module Name: Borderlands2.exe
Fault Module Version: 1.0.38.7335
Fault Module Timestamp: 55809cef
Exception Code: c0000005
Exception Offset: 007c0ab8
OS Version: 6.3.9600.2.0.0.256.103
Locale ID: 1048
Additional Information 1: 7835
Additional Information 2:
78352498da6813e56a2a13c2698a9dfb
Additional Information 3: e80a
Additional Information 4:
e80a10e0429fb748f1f39731d935fd29
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available,
please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
After clicking ‘Close the program’ I receive the error shown in the 2nd screenshot.
Should mention I’m running the game on Windows 8.1 with the following specifications:
Intel® Core™ i5-2450M CPU @ 2.5GHz
6144MB RAM
Intel® HD Graphics 3000 - Internal
NVIDIA GeForce GT 520MX 1GB DDR3
What I have tried and did not work:
- updated Nvidia drivers
- running BL2 in compatibility mode
- running BL2 as administrator
- running Steam as administrator
- changing installation location
- installing all of the Microsoft C++ installers
- reinstalling DirectX
- updated Windows
- verifying game cache through Steam
- deleting vcredists and installscript.vdf
Game ran fine up to this point. Awaiting suggestions as I am flummoxed.
