I’m really hoping someone can help with this as I have literally no idea what the issue could be. Yesterday I got my copy of BL3 on PS4, started up a game (initially solo then with friends) and had no issues. Today I’ve tried 3 times to make a new game (to play a different character) and every time it’s played all the way through the intro cutscene and then the screen just goes black afterwards. It doesn’t show any loading symbols and it doesn’t progress to the in-game cutscene/ actual gameplay. I’ve tried giving it 10 minutes, tried closing the game and restarting (the PSN button and other PS4 functions work fine) and restarting the whole console as well as checking for updates (none available).
I have absolutely no idea what else could be the cause or what else to try and I can’t find anything like this for the PS4 online. Please tell me someone has a suggestion for what to do/ how to fix it.