Exact same problem, after the gearbox logo the game just closes without an error message. Tried reinstalling the game twice makes no difference.
Seems strange it has not been addressed already or mentioned and why does it only affect some people not as if we are doing anything differently and yes I have submitted a ticket
Yes I have put in a ticket it says to clear the xbox cache which I have done
I did read this was happening in the beta and the fix was to change your gamerpic but this has not worked for me
I have tried everything and nothing gearbox or 2K has worked or helped in anyway. I have uninstalled and reinstalled the game 3 times and nothing. I am really getting upset that I have spent $60 to see a game crash over and over. I was seriously looking forward to playing this game and now I don’t even know if I want to keep it any longer. I hope there is a patch or fix to this sometime soon.
I’m going to try for a refund and just get it on pc.
i dont have a good enough pc to play it and I got it digital so i am out of luck getting my money back
Oh I have digital also is it non refundable? Oh well I’ll wait for the fix and then refund from pc lol
yah digital is non refundable i hope a patch is pushed soon to fix the bug because if its not i dont know how much i will end up playing the game
so the digital copy freezes at the gearbox logo? also i traded my new battleborn game for another new battleborn and it still had the problem as well
Are you game sharing?
This is happening to me too. I’ve power cycled my xbox, reset my router, cleared the cache, reinstalled the game… But it still crashes at the Gearbox logo. It happened during the beta as well, so obviously they didn’t fix the problem before releasing to the general public. And for the record, I didn’t get the game until 2 days after release, so yeah… It’s available! This is crap.
I hope they sort this out for you. I’m on XB1 also and the only problem I’ve had was to regarding router’s NAT setup (ie strict vs open). Also to note, I am using an external USB3 HD instead of the internal HD. Not sure that would be the problem though.
Are yoy game sharing or no?
in general or just the game itself?
How is such a critical bug not fixed
Cant believe I’m here too…
freaking game does not start. Same problem after 2K logo, after GearBox logo, it FREEZES…
I’m thinking it’s probably my last XBOX ONE update…(last week)
I’m having the issue here too.
Fix it already
Not game sharing