Game freezes or crashing during prologue mission

Battleborn [XB1] Battleborn Support
#1

I’ve reinstalled the game 3 times now and still having the same issue.

When I attempt to play the prologue I can usually get past the 3rd gate where you can activate the turret. However my xb1 will freeze up, producing a horrible sound loop. A complete reboot of my xb1 is required to restore activity.

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#2

https://gearboxsoftware.zendesk.com/hc/en-us

Hey. Please do put in a support ticket.

#3

Having the same issue will send in ticket

#4

I found the cause of my issue. I still had the beta installed. What I needed to do was completely remove the beta and reinstall the the game one last time. Apparently the game was stuck in a “failed patching” state as the XB1 was trying to patch the beta version and not the retail.

1 Like
#5

@bretbowlby

Thanks for the update. It’ll help us in the future.

#6

Thanks, it’s working now