Game keeps crashing when loading into main menu

The game was working fine when I played it back when the Moxxi DLC came out, but recently its been impossible to even log into the main menu.


  • Verifying the game files
  • Reinstalling the game
  • Restarting my computer
  • Updating my GPU Drivers
  • Updating Windows
  • Changing GPU
  • Switching between Direct x 11 and Direct x 12
  • Performing a ‘clean boot’
  • Resetting game settings to base

Nothing has worked whatsoever and it is really frustrating. If anyone has any ideas that would be extremely appreciated.

The game was freezing right as the menu was loading, leaving me stuck on the Unreal Engine etc. logo screen.
The fix, for me, was to unplug my PS4 controller. I had it plugged into my PC to charge it. Instantly unfroze and loaded the menu.

Thank you for your advice. Unfortunately, my situation is a bit different from yours because I play with a mouse and keyboard but I did try unplugging literally everything that doesn’t keep my computer running and still ran into the same issue.