Game keeps freezing/crashing

bruinsmpt · 2019-09-18T17:52:56.762Z

Was having issue before May update. Installed may windows update today and still crashing.

alvarogalan51 · 2019-09-18T18:08:10.063Z

Thanks for the confirmation that it does happen with versions prior to may update. Now I’m pretty lost on what could be the root cause of the issue.

fogboundturtle · 2019-09-18T18:46:21.138Z

Did you disable SLI ?

rafael.reigoto · 2019-09-18T18:46:56.154Z

I’ve tried all the solutions above and nothing seems to solve the problem.
Ryzen 3700x, RTX 2070, Aorus Ultra X570.
Game is unplayable for me. Crashing all the time.

ryanmdahonick · 2019-09-18T20:25:41.183Z

I’ve tried all above solutions as well. I can’t even move my character before getting disconnected.
i9, Geforce 2080, 32gb ram, 144hz monitor and its on a SSD with only 4 other games. Bought computer in February and this is the only game I’ve even had a hint of difficulty running.

Sir_Simpai · 2019-09-18T20:31:23.115Z

I had some horrible issues with the game with seemingly no solution.

Then I tried this:

Add it to steam
Set Launch option to " force-glcore "

My crashes stopped directly after trying about anything in the book.

lyonreague · 2019-09-18T20:55:31.273Z

How did you add the game to Steam?

Sir_Simpai · 2019-09-18T21:08:00.212Z

Games
“Add a non-steam game to My library”

Then you right click on Borderlands 3 in your library and select Properties.
And then go into Set Launch Options and type in " force-glcore "

bruinsmpt · 2019-09-18T21:12:38.305Z

What issues were you experiencing? Shut downs?

lyonreague · 2019-09-18T21:36:04.489Z

I have Borderlands 3 through the Epic games installer. It can’t add Borderlands 3 that way. I’m trying to see if there’s a workaround.

Sir_Simpai · 2019-09-18T21:36:26.843Z

I have my own thread where I went into more details about it.

Crashing when opening Map or Log [PC] Borderlands 3 Tech Support

Hello! I spent the majority of the weekend so far by trying to get the game to work. I have reinstalled basically everything on my computer without luck. It used to crash either before the menu, or when loading the character. Sometimes I managed to get further, and could play until it crashed. But then I found out that the game is crashing every time I open the Map or Log. Inventory works fine. Anything solution out there for this? Cheers!

In short I crashed upon entering Map or Log (and sometimes entering a new area)

Sir_Simpai · 2019-09-18T21:39:15.799Z

You can do it, I also have the game via Epic.

You just have to add the Borderlands 3 executable (which is wherever you installed it)

lyonreague · 2019-09-18T21:44:12.062Z

Okay, I found it. Thank you.

You might find this interesting…I tried your suggested fix but since I could not find the .exe I instead added the Epic Games launcher to Steam (Launcher to launch a game, lol). I added the launch options you included and I managed to have the game run for the last 40 minutes with no crashes, despite not being the EXACT fix you were suggesting.

Rumplebunny · 2019-09-18T21:52:42.315Z

(Yo dawg I heard you like game launchers so here’s a game launcher for your game launcher, so you can launch a game launcher while you launch your game.)

fogboundturtle · 2019-09-18T21:55:32.588Z

force-glcore is an option for Unity based game to force the game to use OpenGL Library. I have no idea why this would have any impact on a DirectX based game using Unreal Engine.

bruinsmpt · 2019-09-18T22:35:02.437Z

Has anyone done this from this thread. I tried it and played for an hour but it was when I went to sanctuary for the first time so there was a lot of scenes and dialogue without much gameplay. So no crash yet. I’ve been able to play for an hour and half before so I’m not sold that it’s 100% working yet. I’ll test more tomorrow.

Game crashes after 500-1000 seconds into gameplay (Potential solution inside!) [PC] Borderlands 3 Tech Support

So I can load in and play just fine, my game just crashes after some amount of time in game. I think I know somewhat what the related issue is but have no idea how to fix it. It has something to do with a driver named ntdll.dll. I’ve heard that windows recently broke some things with their updates, but I want to know if there’s anything I can do to actually fix this so I can play. 182f0c7b Borderlands3 0x0000000040000000 + 182e2bb7 KERNEL32 0x000000003ea70000 + 17bd4 ntdll 0x00000000401e0000 + …

choptafema · 2019-09-18T23:00:43.683Z

Since my first message I’ve got some crash !

I’ve find on NVIDIA Forum that some user has the same issue, game crashing randomly, and a user report that he has no crash with NVIDIA Driver 431.60.

I"ve try that and instead of jumping to this forum reporting a possible fix, I’ve play for much longer that last time, in fact I’ve play for 6h and I haven’t got any crash for now, before I was getting crash even on login.

I would recommand downloading NVIDIA Driver 431.60 on NVIDIA Website and do a fresh install.

Just so you know I still have some random FPS drop but not like freezing and no crash.

Hope this can help

Milwambur · 2019-09-18T23:05:12.433Z

So I’ve managed to finally resolve the freezing issue. I switched from DX11 to DX12. When switching i thought, like lots of others did, that i had an endless loop of claptrap rolling and dancing across my screen. Turns out it isn’t endless, it just seems that way. 21 minutes to load up the game and hey presto, MUCH better. I can now play on optimised settings with zero lag, except for when i first load into an area, definitely far more manageable. Yes i have to wait 20 minutes for the game to load but hey, i had a spectrum,…it could be worse

Edit - I should say i’ve now tested this 4 times and each time i get claptrap rolling across my screen for between 10 and 20 minutes…Then it loads up and everything is fine.

alvarogalan51 · 2019-09-18T23:09:39.375Z

Ok, so I’ve done several random things and this is the first time I’ve been able to play a solid 1’5 hours without any crash with my friends.

Maybe if you guys try something that I did it’s working for you, but I’m not sure I’ve fixed the issue:

GPU was pretty close to a WiFi card that I didn’t use, so I unmounted the WiFi card to help refrigeration.
I’ve cleaned the GPU fans with a brush to help refrigeration furthermore.
Pushed the GPU to the motherboard to make sure is well set.
Rolled back to 436.15 drivers. Clean unstalled the 436.30 version with DDU and then installed the whole Nvidia suite of programs with 436.15 version of the driver.
Turned off cloud saves.

And that’s all. Maybe I’ve just been lucky, or the crashes occur more frequently on the first planet (I was playing on the planet after sanctuary today).
Hope it helps someone

ryanmdahonick · 2019-09-18T23:17:21.278Z

Sir_Simpai I did exactly like you said and I’m still getting kicked. Some times I can play for an hour or two, last night I actually played for four hours. Sadly I’m currently getting kicked now as soon as loading finishes and before I can take a step with my character. I currently can’t play the game at all due to this.