Game not loading past first part of introduction

So, fired up the PS4 this morning, got to Marcus’ introductory story, and just as the van was driving toward the sunset and the screen went black… the game stayed black. No sound. No loading. Nothing.

Any suggestions? And no, “get a PC” isn’t a suggestion.

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“Get a PC” might be an inuslt here, not solution.
Optimalization isn’t the greatest, lots of crashes, mission bugs, save file corrupt… List goes on and on…

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I had the same issues, restarted my ps4 and it worked theb

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Restarted it just now. Same issue.

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I’m having the same issue here on my PS4. After the first cut scene, the screen goes black. I tried a variety of things: switching profiles, starting games in different difficulties, and restarting the game, however, nothing has worked. I’ve started playing the game in other profiles and when I load those they are fine (apart from some minor bugs) but all of a sudden, I can’t create another character save. Hope this gets fixed soon.

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Update: I defragged my hard drive, and it finally worked. Which is unnecessary, as I just defragged it a few days ago and haven’t installed anything since.

Hope this works for you!

Lame! Sorry to hear that, hopefully someone official comes along with a fix for you soon.

I’ve tried a defragment of my ps4, I still cannot create a character