Has this happened to anyone else? My friend and I both had orders that they cancelled that were placed back on the 26th and they cancelled them on the 28th with no refunds so far. My ticket hasn’t been answered and so far hers wasn’t either. It can’t be just us, two separate orders of people that happen to know each other? Come on.
The only thing I could find was a similar event last year after Black Friday when they cancelled a bunch of peoples entire orders over not having one item in stock, but everything in my cart is in stock according to the site, same with her.
I just wanna know whats going on, her and I both spent over 100$ on BL3 Merch since we love the games.
Edit: I also found a few people this happened to recently on comments on the Instagram page but no answers so far
Edit #2: So I got a message from someone that saw the Instagram comments, he ordered stuff almost two weeks ago and his was not cancelled, but they haven’t shipped it yet either. And he also has paid in full. He just got told you get an email when it ships. (which we know.) and that’s it. So I guess they have been backed up for a while?
Anybody have unfulfilled orders also?
Edit and update 12/10: A few days ago I got an email finally saying it wasn’t cancelled, even though it had been, but they mirrored my cart under a new order number, still sitting unfulfilled as of today. Online one of the items in said cart it out of stock now so I anticipate another cancellation. yay.