Gearbox rewards for buying super deluxe version bugged out

Cant fire guns at all the shield doesnt work, and the grenade mods are just regular grenades

There is a few of us out there with this bug! I hope they fix this soon and reissue the guns at our current level!

I’ve submitted a support ticket but no answer yet, though I doubt they will be leveled up as they are for low level characters from what I have been told by my friends who have had the items work.

Same here, just submitted a ticket today. Fingers crossed guys!

Same issue here as well on ps4. Going to try and submit a support ticket as well. I was forced to start a new character and I have not even seen a legendary drop since and just hit lv 18.