Golden Keys, Guns purchased with VIP points doesn't appear in-game

Made a purchase of a Gun worth 4000 VIP points and 10 Golden Keys for 1500 VIP points, none of which seems to appear in-game. Neither in the “Extra” section of the Main Menu, nor in my Shift repository. Uninstalled and reinstalled the game once hoping for the issue to get fixed only to be disappointed later on. Please look into this.

Edit:- Just checked the same for Borderlands 2, it doesn’t work either.

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4 posts were merged into an existing topic: Shift and VIP reward redemption issues (Master Thread)